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Print Support Associate – Busy Bee Texas

Fredericksburg, TX · Flexible / Work from Home

Busy Bee is hiring a detail-oriented person to answer print customers, get their files ready for print, and grow into helping us win new print work around Fredericksburg.

ABOUT THE ROLE
Busy Bee Texas is a local print, ship and mailbox shop in Fredericksburg, TX. Our print business is growing, and we need someone to own the front end of it: answering customer emails, checking files, and making sure every job is right before it hits the press.

This is a flexible, mostly at-home role with time in the shop. If you like people and want to grow, it can expand to include local sales.

What You’ll Do

Print customer support

  • Answer print inquiries by email, and sometimes by phone or text
  • Quote jobs using our price list and confirm details: size, quantity, paper, finishing, deadline
  • Keep customers updated from order to pickup or delivery

Preflight and file prep

  • Check every file before print: size, bleed, margins, resolution, fonts, color
  • Fix simple problems yourself; ask the customer about bigger ones
  • Build simple layouts in Canva or Adobe when a customer needs help
  • Send proofs and get written approval before anything prints

Admin support (slow days)

  • Help with invoicing, customer follow-ups and keeping our records current
  • Update our internal how-to guides as you learn the work

Sales and outreach (optional, grows over time)

  • Visit local businesses, churches, real estate offices, wineries and event venues
  • Bring samples, learn what they print, and turn visits into repeat orders
  • Follow up on leads from our mailers and website

SCHEDULE AND LOCATION

  • Hours: Monday–Friday, 8 AM–5 PM coverage. You need to check the inbox and respond quickly during business hours.
  • Where: Mostly from home. Some time in our Fredericksburg shop, especially during training.
  • Visits: If you take on sales, you’ll make local customer visits in your own vehicle.
  • Training: We train you on our pricing, systems and preflight checklist. Expect your first 1–2 weeks to be mostly in the shop.

You must live in or near Fredericksburg.

What We’re Looking For

Must have

  • Comfortable in Canva, Adobe (Illustrator, InDesign, Photoshop or Acrobat) or similar design tools
  • A sharp eye for detail: you notice a typo, a blurry logo or text too close to the edge
  • Clear, friendly writing: customers should feel taken care of
  • Reliable internet and a computer at home
  • Organized and self-directed when working alone

Nice to have

  • Graphic design background or schooling
  • Print shop, sign shop or copy center experience
  • Sales or customer service experience
  • Roots in Fredericksburg and the Hill Country

PAY

  • Starting pay: $16–18/hour, depending on experience (more for hands-on print or prepress experience)
  • Mileage: reimbursed for customer visits

The role grows with you. Start in support and preflight; the right person can take on more, including local sales.

HOW TO APPLY

Email buzz@busybeetexas.com with the subject “Print Support Associate” and include:

  1. Your resume or a few lines about your experience
  2. Two or three samples of design or layout work, if you have them
  3. Whether you’re interested in the sales side

Or stop by the shop and ask for Andy.

Busy Bee Business Center – Fredericksburg, TX

Busy Bee is a fast-paced, friendly business center helping locals with printing, shipping, notary, and more. We’re looking for someone dependable, sharp, and great with people to join our small team and help close the shop each day.

What You’ll Do:

  • Assist customers with printing, laminating, scanning, and shipping
  • Use copiers, computers, and register systems (we’ll train you!)
  • Keep things running smoothly, close the store at 5:30, and reset for the next day

🕒 Schedule:

  • Monday–Friday
  • 30 hours/week
  • Must be available to close at 5:30 PM daily

💵 Pay & Perks:

  • $16/hr starting pay, increases to $17/hr after 90 days
  • $250 loyalty bonus after 3 months
  • $50/month health & wellness credit
  • Opportunity to earn over $19/hr with bonuses and benefits
  • Set schedule, no weekends, supportive team environment

You’ll thrive here if you’re positive, organized, and enjoy helping people. We’re a small shop — everyone pitches in, solves problems, and ends the day with pride in their work.

Busy Bee – Shop Manager / Customer Service Lead

Busy Bee is looking for a friendly, reliable, and detail-oriented person to help run our shipping, printing, and mailbox shop in Fredericksburg.

This role is ideal for someone who enjoys working with people, staying organized, and taking ownership of day-to-day operations.

What You’ll Do

  • Help customers with shipping, printing, and mailbox services
  • Handle invoicing, orders, and basic admin tasks
  • Keep the shop running smoothly day-to-day
  • Solve problems and make sure customers have a great experience
  • Support and guide other team members when needed

What We’re Looking For

  • Strong customer service skills (friendly, patient, professional)
  • Organized and detail-oriented
  • Comfortable using computers and learning new systems
  • Takes initiative and enjoys responsibility
  • Reliable and shows up ready to work

Bonus (Not Required)

  • Experience in retail, shipping, printing, or office management
  • Leadership or supervisory experience

Why Busy Bee

  • Local, growing business
  • Opportunity to take ownership and grow into a leadership role
  • Supportive, team-focused environment

To Apply

Store Manager – Busy Bee (Fredericksburg, TX)

Busy Bee is hiring a full-time Store Manager to run day-to-day operations and lead our team.

This is a hands-on role for someone who takes ownership, keeps things organized, and delivers a high level of customer service.

What You’ll Do

  • Oversee daily operations (printing, shipping, mailboxes)
  • Manage workflow and keep the shop running efficiently
  • Support, train, and hold team members accountable
  • Ensure accuracy and quality in all orders
  • Step in wherever needed — no task too small

What We’re Looking For

  • Strong integrity and reliability
  • Friendly, professional, and customer-focused
  • Comfortable in a fast-paced environment
  • Highly detail-oriented and organized
  • Natural problem solver with a can-do attitude

Skills & Experience

  • Management or leadership experience required
    Strong customer service background
  • Confident with computers (typing, spelling, organization)
  • Experience with Adobe, Canva, or print setup is a plus
  • Ability to learn and manage print production workflows

Schedule & Pay

  • Full-time: 40 hours/week
  • Monday–Friday (midday to close, ~11:30 AM start)
  • Pay: Competitive, based on experience ($18–$21/hr)

Why This Role

You’ll be trusted to run the shop, make decisions, and keep things moving. If you take pride in doing things right and enjoy leading a team, this is a great opportunity.

To Apply

Drop us a line!


Busy Bee is hiring

Send us a quick message to apply. Feel free to buzz by, too!

Busy Bee Shipping, Printing, Notary and more

412 S Adams St, Fredericksburg, TX 78624, USA

(830) 997-7676

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